Most activities have become totally dependent on computers. They are used in homes, corporate fields, educational organizations and welfare services. Consequently, there is a great need for computer repair technicians. There are many organizations unable to find qualified technicians, to maintain their equipment. A number of colleges and institutes offer certified diploma courses in this field and this has led to an increase of interest in computer repair technology.
The computer repair technicians are involved in the installation, repair and maintenance of computer systems. They could work in a team of support staff, in organizations with a complex computer network, such as specialist IT maintenance service companies. There are commercial contract undertakings and computer manufacturers, dealing with home-users’ computing problems. There are certain technicians who conduct their own small businesses, combining computer retail sales, with repair and upgrade services. Generally, the entry-level qualifications for the institutes include, NCFE Certificate for IT Practitioners, General Level 2, BTEC First Certificate, Level 2 and National Certificate IT Practitioners, ICT Systems Support, Level 3.
The courses offered by the institutes include Comp TIA A+ Certification, covering installation, configuring and upgrading, diagnosis and troubleshooting, preventive maintenance, motherboards, processors and memory, printers, basic networking, operating system fundamentals and networks. There are certain institutes that offer graduate apprenticeship schemes to train specialists even further.
The training is usually continued on the job and covers ICT hardware and software support, problem solving, advanced networking, LAN and WAN. The other courses include network systems management, customer support systems, repair center procedures and telecommunications planning.
There are a number of opportunities existing for computer repair technicians and they are employed in financial organizations, the civil services, health services, educational institutions, call centers, IT companies. There is also a scope for self-employment or freelance work. The technicians can support small or medium sized enterprises.